Privacy Policy

1. Information We Collect

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1.1 Personal Information

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We may collect personal information that you voluntarily provide to us when you register on the website, book a consultation, fill out a form, subscribe to our newsletter, respond to a survey, use live chat, or provide any other feedback. This information may include:

• Name

• Email address

• Phone number

• Company name

• Job title

• Billing and shipping addresses

• Payment information 

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1.2 Automatically Collected Information

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When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. This information may include:

• Device information

• Log data

• Cookies and similar technologies

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2. How We Use Your Information

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We use the information we collect in the following ways:

• To provide, operate, and maintain our Services

• To improve, personalize, and expand our Services

• To understand and analyze how you use our Services

• To develop new products, services, features, and functionality

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes

• To process your transactions and manage your orders

• To find and prevent fraud

• To comply with legal obligations

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3. Sharing Your Information

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We may share your information in the following situations:

• With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Services, to show advertisements to you to help support and maintain our Services, to contact you, to advertise on third party websites to you after you visited our Service, or for payment processing.

• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.

• With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

• With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.

• With Your Consent: We may disclose your personal information for any other purpose with your consent.

• To Comply with Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

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4. Security of Your Information

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We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

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5. Your Data Protection Rights

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Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.

• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

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6. Children’s Privacy

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Our Services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

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7. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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8. Contact Us

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If you have any questions about this Privacy Policy, please contact us:

• By email: team@loaisolutions.com

• By visiting this page on our website: loaisolutions.com

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Thank you for choosing LOAI. We value your privacy and are committed to protecting your personal information.